System Modernization and Transformation

Familiar Faces Project for Wake County

NewSouth is consulting with Wake County, NC to design and oversee implementation of a Familiar Faces system to help serve the needs of Wake County’s most vulnerable population. The system will integrate health data, criminal justice data, and housing data to help case managers from various service providers to deliver more holistic care to improve health outcomes for the familiar faces population.

NewSouth completed an organizational readiness assessment, and provided application design services, developed an RFP, supported the procurement process, and will consult on the implementation of the familiar faces system

NC Child Support System (ACTS) Modernization Planning

NewSouth is overseeing the Enterprise Project Management Office for the eCourts Modernization Program for the North Carolina Administrative Office of the Courts. This is a fundamentally transformative initiative that will replace the majority of the agency’s legacy civil, criminal, and juvenile legacy applications with an integrated solution based on Tyler Technologies criminal justice suite of commercial-off-the-shelf products. NewSouth is providing Program Management, Project Management, organizational assessment, strategic planning, business analysis, quality assurance, and vendor management services. The program includes implementation and integration of an eCitation system, Guide and File system, eWarrants system, and an Integrated Case Management System (ICMS).

North Carolina Department of Public Instruction Educational Systems Modernization/ Transformation (Home Base)

NewSouth provided Program and Project Management services, business analysis, and systems integration services for the NC Department of Public Instruction in the implementation of the Home Base suite of applications. This is arguably the single most aggressive K-12 technology transformation and implementation in the country. The Home Base suite of applications includes the following:

– Student Information System (based on Pearson’s PowerSchool)

– Instructional Improvement System to provide curriculum resources and classroom and benchmark assessment (based Pearson Schoolnet)

– Learning Management System (based on Pearson OpenClass)

– Educator Effectiveness System

  • Educator Evaluation Module
  • Professional Development System Module

– Summative Assessment Delivery System (based on Pearson TestNav and Pearson Access)

NewSouth employees managed vendors and designed and implemented data and systems integration services to ensure that applications shared data both in real time and in batch. NewSouth employees assisted with Data Governance and helped design the SAS data warehouse used to consolidate data from a myriad of disparate systems so that data could be integrated with other applications.